ISO Certification

The Chamber of Commerce, Industry & Agriculture in Tripoli and North Lebanon (CCIAT) is committed to provide its members with a superior quality service, with the aim of getting a 100% satisfied client. In this quest, and since excellence starts from within, the chamber has adopted international quality management standards (QMS) in its operations, which qualified it to get the ISO 9001-2000 certification. Thanks to the dedication of the chamber's board of directors represented by its president Mr. Abdallah Ghandour, and their commitment to quality, alongside with the perseverance of all the staff, CCIAT has been able to maintain a high level of quality in its operations. The result was passing the external control audits performed by CERTQUA, which is one of the most important certification bodies in Germany (The audit was done by Mr. Stefan Kraemer, CEO of the rps.de AG and partner of CERTQUA since 1996), and getting the ISO 9001-2000 certification for four consecutive years.
Perhaps someone will say that this is something important for industrial, commercial, agricultural or servicing companies but is it important for the Chamber of Commerce, Industry and Agriculture in Tripoli?
It is important, because the chamber is not only a place where you have to go for the renewal of your membership or to get a certificate of origin. The chamber is also a place to get

• new ideas for new business
• consultancy in implementing new IT structure
• help for export problems
• consultancy for new international regulations like the ISO 9001:2000
• training on IT and Languages